If Law Enforcement has any questions regarding this process, please call the Lumen Trust & Safety team at 87. A successful trace will include the phone number captured and if that number is serviced by Lumen, the name and address of the subscriber will be released. The trace results will only be released with a subpoena, court order, or other legal demand. Unsuccessful traces indicate that Lumen did not capture a 10-digit phone number.Ĭustomers are advised to contact their local Law Enforcement Agency once the call is traced. Please note that there is no guarantee that the 10-digit phone number is a valid working phone number (for example, 00). *57 can be used at any time but will only trace the last incoming call.Ī successful *57 trace means that Lumen captured a 10-digit phone number. Lumen will only provide copies of a customer's bill statements with a subpoena, court order, or other legal demand specifically requesting this information. What kinds of records are available to law enforcement?
How can I contact the Trust & Safety team if I still have questions?.How can Law Enforcement obtain information on a former Level 3 Communications Telephone Number using the Self-Service Portal?.What business names operate under former Level 3, now Lumen?.Who can I contact about identity theft or fraud related to a Lumen service?.How do I find the Service Provider for a telephone number?.If I know the IP Address, how do I find the Internet Service Provider?.What is the difference between a Dynamic and a Static IP Address?.Where do I report a damage incident related to Lumen services?.What are the Trust & Safety team's hours of operation?.How can I find out about the status of a subpoena?.What are the fees, if any, for Trust & Safety assistance?.What time frames are various records available?.What kinds of records are available to Law Enforcement?.Who do I call for an Exigent Circumstance?.Welcome to the LES FAQ Page designed for Law Enforcement Agencies. Managed Endpoint Detection and Response.
0 kommentar(er)
